About

FAQ

• Where is the store based?

  Findlay, OH

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  24-48 hours to receive your digital download (sally faster)

• How Do I Add My Library To Kontakt?

  After the file has completed downloading. Extract the file and make sure that the contents appear just as they are in google drive. Next, extract the folder to your location of choice. Open Kontakt player, select "Files" located at the top left. Locate where you extracted the library. Open "Instrument" folder to browse presets within Kontakt.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.